Terms of Use

1. Scope of Services

AIREPMS is a cloud-based property management platform that enables customers to manage properties, tenants, contracts, payments, and related operational data.

We reserve the right to modify or improve the platform from time to time.

2. Eligibility & Account Responsibility

• You must be legally capable of entering into a binding agreement.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity conducted under your account.

3. Use of the Platform

You agree to:

• Use AIREPMS only for lawful purposes
• Ensure that uploaded data complies with applicable laws
• Not misuse, reverse-engineer, or disrupt the platform

You may not:

• Upload unlawful or infringing content
• Attempt unauthorised access to systems or data
• Use the platform to violate privacy or data protection laws

4. Customer Data & GDPR

• Customers remain the data controller of all personal data entered into AIREPMS.
• Pilar Technologies acts as data processor as described in the Data Processing Agreement (DPA).
• Customers warrant that they have a lawful basis to process and upload personal data.

5. Availability & Support

We aim to provide high availability but do not guarantee uninterrupted access. Scheduled maintenance, updates, or third-party outages may occur.

6. Intellectual Property

All intellectual property rights in:

• AIREPMS software
• Source code
• Branding and documentation

remain the exclusive property of Pilar Technologies B.V. Customers retain ownership of their own data.

7. Fees & Payment

If applicable:

• Fees are agreed separately
• All prices are exclusive of VAT unless stated otherwise
• Late payments may result in suspension of access

8. Limitation of Liability

To the maximum extent permitted by law:

• Pilar Technologies is not liable for indirect or consequential damages
• Total liability is limited to the fees paid in the preceding 12 months

This does not exclude liability for intent or gross negligence.

9. Termination

Either party may terminate the agreement:

• With notice, according to the agreed subscription terms
• Immediately in case of material breach

Upon termination, customer data will be handled according to the DPA.

10. Changes to the Terms

We may update these Terms from time to time. Continued use of AIREPMS constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the competent court in the Netherlands.

12. Contact

Questions regarding these Terms can be sent to privacy@airepms.com.